Learn how to develop strategies for helping your organization comply proactively with EEO, AA, Diversity laws, FMLA, FLSA, OSHA, NLRA and state and local laws and policies; help identify and implement effective employee relations strategies and practices; discuss the advantages and disadvantages of merit and variable pay plans; utilize effective communication strategies, coaching and counseling techniques, and discipline strategies for improved performance; identify strategies for using communication to solve workplace conflict.

Certificate Information

The certificate series consists of 6 courses, offered in pairs. You may choose to take all six courses in any sequence. The certificate comprises the following courses:

• Human Resources and the Law
• Issues and Concepts in Equal Employment Opportunities Law
• Employment Laws for the HR Professional
• Building and Managing Employee Relations
• Organizational Culture and Work/Life Balance
• Communicating and Coaching and Counseling for Improved Performance
• Effective Communication Skills
• The Impact of Personality Styles on Communication
• Managing Communication Challenges