Learn how to develop effective techniques to supervise and manage people and enhance group productivity; apply performance management principles that motivate, develop, and increase the productivity of employees; learn to manage multiple priorities efficiently and consistently; describe how personality type effects workplace culture; identify effective strategies for using communication to solve workplace conflict.

Certificate Information

The certificate series consists of 6 courses, offered in pairs. You may choose to take all 6 courses in any sequence. The certificate comprises the following courses:

• Essential Skills for Managing People
• Overcoming Barriers to Successful Management
• Leading People to Higher Performance
• Managing Multiple Priorities
• The Power of Managing Your Time and Personal Priorities
• Manage People Issues to Stay Focused on Priorities
• Effective Communication Skills
• The Impact of Personality Styles on Communication
• Managing Communication Challenges